do's and don ts of a receptionist

Even the best hotels are far from perfect. You uploaded your updated resume on job portals and finally get the call for your dream job. 2) Greet everybody you meet and see, with a smile. Your staff should be familiar with the do’s and don’ts of all forms of communication so that they can best represent your company well. Do’s + Don’ts Before a VO Session Being professional means being prepared. Receptionists need to maintain the same level of professionalism as the other workers in the office. Keep personal calls and conversations to a minimum in the waiting area. If you're considering working as a receptionist, keep a few basic guidelines in mind. Greet customers in a friendly, personable manner that instantly softens their mood. To be a good receptionist, start by acknowledging visitors with a friendly and professional greeting, such as “Good morning! Instead, say, “Let me find someone who can answer your question.” If you’re asked to do something you can’t do, say, “Let me find someone who can do that for you.” Regardless of your limitations, always try to assert your -- and by extension, the company’s -- capabilities. Receptionists perform many duties, but their primary responsibility is to create an engaging and friendly atmosphere for the companies they represent. You now … Second interviews can be challenging, but these second interview tips will help you get ready. Follow these “do’s and don’ts” before, during and after your next appointment to make the most out of your visit. Offer What You Have At my last office job, a couple of our new hires were bright and chatty … Answer it like you care, like you want to help them, not like they’re interrupting you and they’re bothering you. Keep a clean and tidy desk, even if you have other tasks to do besides dealing with visitors. If you do not have the interviewer's direct phone number, make sure to clearly state who you are trying to reach to avoid any confusion or misdirection. A little smile goes a long way in the business world, both in person and over the phone. Do: Have a toast prepared. That is, until the receptionist waltzes in one sweltering day in shorts, a tank top, and gladiator sandals. 1. The don’ts to avoid in your resume. DO inform candidates if a background check is part of the hiring process. Basic Etiquettes Required for Hotel Staff, List of Front Office Staff Etiquettes and Manners, Food and Beverage Staff Etiquettes and Manners list, Always greet guest and colleagues with a smile, Maintain a friendly and pleasant expression. Keep your clothes, hair and nails neatly groomed, and keep mints on hand for fresh breath. Even when it's the most entry-level position in a company, the job requires you to maintain a certain level of professionalism, and to follow certain rules of etiquette. The Do’s And Don’ts Of Job Interviews. Sometimes we naively follow everyday-life rules while executing professional duties. Receptionists should always offer what they have -- even if it’s only a glass of water -- to create an atmosphere of professional warmth and hospitality. Don’t attempt to do everything yourself or have your friends do it. DO… 1. You can then try to call them during that time to get them on the line. Receptionists, just like secretaries or personal assistants, may be privy to a lot of sensitive information pertaining to the employees or the work a business does. Having no questions to ask shows a lack of interest and/or preparation. After a winter hiatus since northern European Edinburgh piece, 10 Do's and Don'ts return by traveling south to Athens as in Athens, Greece not Georgia.We owe this guided tour of Athens to Alexandra Stratou. Speaking clearly and in a pleasant voice creates instant rapport and ensures the caller gets a good impression of you and your business. Don’t: Lose touch with your wife. Both are interview killers! As a job candidate, you go into every job interview interview with 2 goals: Since receptionists are typically the first people clients see or speak to, businesses are often judged based on the skills (or flaws) of their gatekeepers. Congrats you have done it. Be courteous. Oubria Tronshaw specializes in topics related to parenting and business. All Business: Ten Tips on Greeting Office Visitors. She's also a lifelong athlete and is pursuing certification as a personal trainer. You represent not only the talent agency that booked you but also your own brand, so do your prep work. 1.DO prepare S-T-A-R answers. You can use the following tips to help you avoid these resume don’ts: Avoid including unrelated or irrelevant hobbies and interests. PhotoAlto/Eric Audras/PhotoAlto Agency RF Collections/GettyImages. The bottom line is that the person sat behind that reception desk holds the power to actually make or break your business! 1) Establish Eye contact while speaking to guest. If it's a law firm where workers wear suits and ties, the receptionist needs to do the same. Do focus on taking care of the new patient the right way. You may have piles of paper to work through, but these shouldn't be spread all over your reception area. Speak clearly and cheerfully. In an insightful article in Canadian Business, writers Andy Holloway, Erin Pooley and Thomas Watson proposed some invaluable dos and don’ts about how to make your retirement happy and fulfilling. 15 Don’t Before Job Interviews or Dos and Don’t Before Job Interview. Our minds take too long trying to connect the dots when we hear something we don’t expect. And spell as necessary take a message, politely decline and ask when your might! 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